SaaS Licensing Timeline?

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Posted on by Greg Kujawa

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So I purchased Dynamics 365 Business Central Essentials licensing and applied them to a few of our initial Azure AD users who will be configuring BC 365 SaaS. This was done 4 days ago. When I go into BC 365 and look at the users I still only see that Dynamics 365 Business Central for IWs appears. Clicking Update users from Office 365 results in no changes being seen. I've tried deselecting/selecting the licenses in the Azure AD portal, but that doesn't result in the Essentials licenses being seen either. Then I tried removing the IW license and leaving just the Essentials license in the Azure AD portal. But BC 365 still didn't see the new licenses.

Is this typical behavior? I don't have a support contract or whatever would be required to open up a support ticket in the BC 365 admin portal. So I've asked my reseller who fulfilled the license order to look into it. Waiting to hear back from them.

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