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Service | Customer Service, Contact Center, Fie...
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Inspection templates

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Posted on by 15

Hi All

I need your help , I need to have lots of narrative on an inspection template to tell the resource what to do and say. however firstly there is no free text box and secondly a text question doesn't auto expand to satisfy the text within.

does anyone have a solution where they can have lots of text and nopt have to manually scroll down or expand the box when using the forms?

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi,

    Please refer to the following article:

    Matrix Dynamic Component within Inspections for Dynamics 365 Field Service | Microsoft Dynamics 365 CRM Tips and Tricks (inogic.com)

    You can find what you need in the Additional Notes section.

    pastedimage1637651165430v1.png

  • Markley Profile Picture
    15 on at

    Hi

    The text box doesn't auto expand it still only 2 lines high and has a scroll bar and expander. I need the box to auto expand to the size of the text.

    Thanks

  • Suggested answer
    Dhruv G Profile Picture
    on at

    Hi Markley,

    That is correct - the answer "text box" to a question does not auto expand in the Inspection control today. I would recommend creating an Idea for this in our Ideas forum - Ideas List (dynamics.com)

    For the inspection question itself, there is a limit to the number of characters you can add in there.

  • Markley Profile Picture
    15 on at

    Hi

    Thanks I have added some suggestions.

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