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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Issues embedding Event...
Customer experience | Sales, Customer Insights,...
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Issues embedding Event Registration form in external website

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Posted on by Bob74 62
We've been having issues with embedding real-time marketing forms within an external website, which looks to be down to the table layout inheriting wider styles from the site. This is discussed, and Feature Switch (Enable table-less layouts in Form editor) is put forward as the solution
 
 
And that works as I'd expect for marketing forms, and they render correctly.
 
BUT, that setting doesn't appear to change the behaviour for an Event Registration form (and yes, I recreated a new Event registration form after setting that switch).
 
Is anyone else having the same issues and/or have a working solution? Or even know if it's an acknowledged bug from MS?
Categories:
Dynamics 365 Customer Insights - Journeys
Outbound to Real-Time Transition
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  • Suggested answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 11,148 Super User 2025 Season 2 on at

    Hope this might be helpful:

    You're right, the "Enable table-less layouts" feature switch doesn't affect Event Registration Forms in Dynamics 365 Customer Insights - Journeys; it's primarily for standard Marketing Forms. This is a known architectural limitation rather than a bug.

    Working solutions typically involve aggressive CSS overrides on your external website to counter inherited styles from the parent site. Alternatively, for complete control and flexibility, building a custom event registration portal using the Event Management API is an option, though it requires significant development.

    ✅ Mark this answer as verified if it helps you.

  • Bob74 Profile Picture
    Bob74 62 on at
    That sounds like an odd "architectural limitation", given that they have acknowledged the issue for Marketing Forms by way of having that flag - to not accept that the same issues would be faced with Registration forms feels very short sighted.
     
    As a marketer and not a developer, aggressive CSS changes is going to be very painful - if at all possible.
     
    Hosting on our domain is key for us to ensure trust for those registering, VS a random URL (in their eyes) that has no relation to our company name.
     
    With that in mind, I think we will have to revisit our approach.

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