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Hi all!
In our old system we had a function when we did a credit note, where we could choose if we wanted to reciept the items back in stock or not.
Is there such an option in Business central?
We miss this a lot when we for example credit a reclaim, we now need to remember aslo to take it out of stock with a negative adjustment, when it automaticly is receipted.
How unfortunate. I would try to use the separate location option then.
So return the item to a Location Code called "Garbage" or similar, still using Return Reasons.
And then empty that location every now and then with a negative adjustment using an item journal.
If there is nothing but "garbage" in that location it should not interfere with your other operations.
That should help :)
Thanks for all answers. We use The Return reasons with the zero value, but since February this year, we got a stock value nevertheless. It is some kind of bug or error that our consultant cannot solve. i don't think the Return system is fully the answer to my request anyway, when the items will be in stock somewhere if we use it, though without a value.
I will check deeper into the sales allowance and see if that can be a method for us.
If you do the thing with the Return Reason Code and add a code with the box "Inventory Value Zero" (= do not increase inventory) ticked you will not have an increase in items back in stock.
1. Search for Return Reasons
2. Specify a code in the first field, such as "Broken" for when you do not want to add it into inventory. Tick the box.
Below I made an example of three different scenarios.
If this solves your issue please mark as solved so that others may benefit
Please try it. Good luck!
The credit memo still puts the items back in stock.
Credit memos do put inventory back into stock, the only option that I know of is in return reasons and you can choose to value at zero and you can also choose to put these items in a separate location. Use of the separate location makes it easy to isolate and clear quantities.
If the scenario is that you receive an item and want to credit it without adding it to inventory you could do a Sales Return Order. And on Return Reason Code add a code with the box "Inventory Value Zero" (= do not increase inventory) ticked. This will then create a sales credit memo that you can send to your customer.
Also...
Sales Allowance could be a quick and efficient way of doing what you are asking. This way you will not have a problem with your inventory.
I am unsure exactly how you want to account for the item when it comes to profit/loss on that item and such.
learn.microsoft.com/.../sales-how-process-sales-returns-cancellations
Good luck
Hi
Use Credit Memo functionality for both Sales & Purchase.
Refer the link for more information
For Purchase
https://erpconsultors.com/correct-or-cancel-a-posted-purchase-invoice/
For Sales
https://erpconsultors.com/correct-or-cancel-a-posted-sales-invoice-in-d365/
Regards
Amit Sharma
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