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Microsoft Dynamics GP (Archived)

Access to CustomerSource Account

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Posted on by Microsoft Employee

I recently associatedmy LiveID with my Dynamics GP account.  I now cannot access the CustomerSource section.  I receive an error 'Our Customer Accounts - Access Denied'  When I request an e-mail to be sent to the administrator I receive the e-mail request to my company account.  Is there any way I can log onto the GP site using my company email account?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access to CustomerSource Account

    Contacted Microsoft throup GP portal, Issue resolved.  Thanks

  • Verified answer
    sueconrod Profile Picture
    sueconrod 335 on at
    RE: Access to CustomerSource Account

    You can also contact Microsoft suppor ton this one:

    itmbssup@microsoft.com

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access to CustomerSource Account

    My Live ID was already associated with my company e-mail account.  When I check my Live ID the association is on my account.  I will contact my VAR initially to see if they can assist.

  • Suggested answer
    sueconrod Profile Picture
    sueconrod 335 on at
    RE: Access to CustomerSource Account

    The only way you could log in would be to associate you LIVE ID wtith your company e-mail which is what you should have done in the beginning.  You can contact your VAR and have you added to the account with that e-mail.  Or Contact LiveID.

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