Announcements
No record found.
Hi all,
I need to implement auto response for the customer when their email arrives in email queue. How is that possible?
Note: Auto response should be sent only for first mail. The linked mails ( replied ) ones should not recive auto response
Thank you,
Please help
Hi partner,
You can know about ‘Automatically create or update records in Customer Service Hub’
Automatically create or update records in Customer Service Hub (Dynamics 365 Customer Service) | Microsoft Docs
Which has one function can automatically reply to email with one email template you want.
Regards,
Leah Ju
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
Hi Partner,
Has the problem been solved? Any updates?
Please click Yes under "Did this answer your question?" to close this thread.
Thanks.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
We are thrilled to have these Champions in our Community!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
FSRon 57
James White 21
AT-28040446-0 20
