Getting error while navigating opportunity grid from the sales dashboard in mobile for Dynamic crm
Error : Cannot read property 'entity' of null
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Hi,
Tenfold as a CTI solution could help. It integrates with majority of CRMs and any phone systems. It allows you to log the number of calls received and handled and time spent on each call and these can be viewed under your account's dashboard analytics stats. They also support MS Dynamics integration
You can check out the list of integrations here www.tenfold.com/.../dynamics
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