Skip to main content

Notifications

Announcements

No record found.

Dynamics 365 Community / Forums / Remote Assist forum / how to.complain.agains...
Remote Assist forum

how to.complain.against a Navi.loan?7077940622=

Posted on by 34
Here are the steps to complain against a Navi loan:
1. Contact Navi Customer Service:✔️070779-40622,, Reach out to Navi's customer service team either by phone, email, or through their website's customer support portal. Explain the issue you are facing with your loan and request to file a formal complaint.
2. Submit a Written Complaint: Follow up your verbal complaint with a written complaint. This can be done by sending a letter or email to Navi's customer service or complaints department. Clearly state the details of your issue, any relevant documentation, and the resolution you are seeking.
3. Escalate to Navi's Grievance Redressal Officer: If your complaint is not satisfactorily resolved by the customer service team, you can escalate it to Navi's Grievance Redressal Officer. Their contact details should be available on Navi's website or provided to you.
4. File a Complaint with the RBI: If Navi does not address your complaint within a reasonable time or you are not satisfied with their response, you can file a complaint with the Reserve Bank of India (RBI) Consumer Education and Protection Department. You can do this through the RBI Complaint Management System.
5. Approach the Banking Ombudsman: If the RBI is unable to resolve your complaint, you can approach the Banking Ombudsman, which is an independent dispute resolution authority set up by the RBI. The Ombudsman can help mediate and resolve your complaint against Navi.how to.complain.against a Navi.loan?7077940622=

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,696 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,490 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans