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DIfferent print settings when mailing

Posted on by 61

Good day all

We are experiencing difficulties with printing and sending mails with the invoices to our customers.

Currently, we manually print our invoices and set the 'Print Logo' option to zero since we use paper with our own logo. However, when we need to mail the invoices, we have to create a dummy invoice by printing one with the 'Print Logo' option set to one so that our system remembers the last used settings.

Is it possible to resolve this issue and have the 'Print Logo' option automatically set to one when mailing invoices and to zero when printing them?

Thank you in advance! 

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  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: DIfferent print settings when mailing

    It seems like you already have customizations in your system around the invoice printing.

    So you probably should contact your developer / partner and discuss this with thenm.

    You can have different layouts in the system but if you want them automatically changed depending on the output you might have to customize it unless you want to assign a layout to each customer that you can do in the document selection that is related to the customer card.

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