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We had an inventory return entered but there was never any quantity for the item in the first place (maybe wrong item returned). Is there a way to prevent this?
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To add up, the original receipt number is a required field, and this could never happen.
Your feedback is highly appreciated,
You shouldn't be able to a return an inventory item for which there was never a receipt. Are you 100% sure that's what happened?
By design, the system doesn't allow a return unless the return quantity, from the original receipt, is still in stock.
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