AR Aging vs GL Problem

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Posted on by alexduy

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Hi, I have a question regarding the way a Credit Memo that is posted through our AR Module and wanted to know if the Credit Memo will cause our AR Aging vs. GL to be off.

My AR Department created a Credit Memo, in which they DB a sales discount account and CR a suspend account, instead of CR - AR. My questions is, will this cause my AR Aging vs. GL to be off, and if it will, please explain why and how to print the Aging to find out the amount that is off.

Thank you very much.

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alexduy 355 on at

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RE: AR Aging vs GL Problem

Thanks, Frank.
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Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at

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RE: AR Aging vs GL Problem

Sales>>Reports>>Trial Balance. Select the Historical Aged Trial Balance, insert it into the Print List, and click the Modify button so you can select the date to run the report as-of, if it's a date in the past. You can use the same report if the as-of date is today, as well.
alexduy 355 on at

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RE: AR Aging vs GL Problem

Thank you, Frank. I can see it through our Reconcile to GL function. Can you help me print an Aging to see exactly the amount that is off, so I can tell my AR Department to fix it?
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Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at

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RE: AR Aging vs GL Problem

Yes, it will cause it to be off by the amount posted to the suspense account because the value of the Credit Memo is part of the net Aging total but it is not included in your AR account if it's posted to a different account.