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Make sure there is a Ship To Address populated on the Item Detail window. The other thing to verify is on the Vendor detail, to make sure the Ship To address ID in there is also populated. Also make sure the Address ID has an address populated when drilling back to it. My money is on the line item Ship To address ID. There is capability to have a different ship to address for each line, hence the need to have something there.
Dan Liebl, CMA CPIM | Senior Consultant | OTT,Inc | DLiebl@OTT-inc.com
Jesus,
More information is needed from you before people can offer suggestions.
What GP version are you on?
Did your organization just start using GP's POP or has your organization been using POP for some time?
Did the ship to address appear on previous purchase orders or is this the first time using the PO system?
When you look at the document in GP under the vendor, is the Ship To Address ID filled in?
Are you printing the report within GP or are you printing a Word Template? If Word, then does the GP standard report print the ship to address?
I'm sure there are other questions that others may have, but these questions come to mind first.
Best regards,
Dale
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