Dynamics 365 CommunityForums Microsoft Dynamics RMS (Archived) RMS POS Bad Debt option?

RMS POS Bad Debt option?

(0) Share

Report

Posted on by Community Member

I have an account (customer) that wasn't able to pay their invoice in full so they paid half but now no longer is open and closed down. For accounting purposes, I still have their invoice in my Accounts Receivables. Does RMS POS have an option to put the remainder of that invoice as bad debt?

*This post is locked for comments

All responses (1)

Answers (0)

Suggested answer

TheNeos 1,343 on at

Like (0)

Report

RE: RMS POS Bad Debt option?

It is not clear what you refer as "closed" Your invoice or the customer? If is invoice closed there is an error in your payment entry.You should make sure when payments are assigned the correct amount.

You need to enter the loses into your accounting system manually.