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Supply chain | Supply Chain Management, Commerce
Answered

how to use webhook in D365 F&O

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Posted on by 405
Hello everyone.  
I have an issue regarding the webhook in D365Fo.  
I have an online store on the "salla" platform and I want to use the webhook to perform addition, deletion, and modification while making changes in salla, but I don’t know where to start or if D365Fo supports webhooks.  
I have looked at some articles that mentioned using webhooks with D365 CRM, but what I want to do is use the webhook with D365 FO.  
Thank you for your attention.  
 
Link to the salla website:
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  • André Arnaud de Calavon Profile Picture
    299,782 Super User 2025 Season 2 on at
    how to use webhook in D365 F&O
    Hi Ali,
     
    You posted your question in the Intelligent Order Management (IOM) forum, but you asked a question where you mentioned D365FO. In case your question is about Dynamics 365 F&O, you can integrate from external applications using OData or public web services. 
    You can read more here: Integration between finance and operations apps and third-party services - Finance & Operations | Dynamics 365 | Microsoft Learn

    Please let us know in case you need to update information in IOM instead of D365FO.
  • Ali AbdAlNasser Profile Picture
    405 on at
    how to use webhook in D365 F&O
    Hello Mr. André, thank you for your response to my question,
    and I apologize if I repeated the same question twice, but I just want to use the webhook in D365 Fo with the Salla store to receive events from Salla stores and return them to D365 Fo.
    Regarding OData, I have read about it and I think it's good, but my manager asked me to look further into whether there is a way to use the webhook instead of OData.

    Thank you for your attention, and I apologize again if I misused the community.
  • Verified answer
    André Arnaud de Calavon Profile Picture
    299,782 Super User 2025 Season 2 on at
    how to use webhook in D365 F&O
    Hi Ali,

    You are not misusing the community. I wanted to clarify what solution you are using. As you mentioned now Dynamcs 365 F&O, I will move your question to the Dynamics 365 SCM forum. Intelligent Order Management is another product in the Dynamics 365 family. 
     
    What I understand is that you have an event in Salla that needs to send a message to Dynamics 365. For that purpose, as mentioned there are option to use OData or web services. They can be called from the webhook in Salla. 

    If you want to have Dynamics 365 F&O to generate a "webhook", them you can use business or data events being able to send an event where another web application can be called to perform certain tasks.
  • Ali AbdAlNasser Profile Picture
    405 on at
    how to use webhook in D365 F&O
    Thank you Mr. André. Your response was clear, and I think I will follow your instructions on this.

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