Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics RMS (Archived)

connection to socket unsuccessful: message timeout

(0) ShareShare
ReportReport
Posted on by 7

I am on the server computer. All ip addresses match(static IP). I'm connecting thru a vpn which we have been using for three years now. Worked up to Aug 28th. I seen a message when connecting to Hq Server that the firewall is blocking some of it.  I turned the firewall off but it still doesn't connect.  I have read multiple forums and tried all they suggested but still can't connect.  .Please let me know what info you would need to correct this issue. 

*This post is locked for comments

  • tlbader4 Profile Picture
    7 on at
    RE: connection to socket unsuccessful: message timeout

    Firewall on both machines are disabled.  I noticed two certificates expired so I install new ones but the old ones are still listed do they need to be deleted before the new ones will be activated?  So I don't know if they are making a difference or not.  The VPN to Router is connecting but be on that I don't know if it's connecting.  I tried mapping a network drive  on the client computer to the server computer. I get windows cannot access error.  

  • Aadeel S. Puri Profile Picture
    106 on at
    RE: connection to socket unsuccessful: message timeout

    try disable your pc firewall. may your outbound rules are preventing.

    also use utility called nmap. It can scan ports opened of target host. use local ip for port scanning. if it shows you sql port open on host it means your pc is reachable to hq sql host then your rms is somehow needs re installation or may be another issue..

  • tlbader4 Profile Picture
    7 on at
    RE: connection to socket unsuccessful: message timeout

    I changed the cisco router to stop blocking wan request and I can ping the store ip. Once I connect to the vpn from the whse. I did a whatsmyipaddress.  It showed the static ip for the store as the public ip and and an internal ip address as local.  Router shows the connection on the PPTP server with Remote Address and PPTP IP Address as the same as whatsmyipaddress.

  • Aadeel S. Puri Profile Picture
    106 on at
    RE: connection to socket unsuccessful: message timeout

    Anything can happen when it comes to fault. Your PC must be able to ping HQ Server in order to make it work. Try changing your PC ip allocation.

    After connecting to VPN your PC should act like a PC that is connected to LAN.

    Otherwise we can set remote desktop session to let me check in person.

  • tlbader4 Profile Picture
    7 on at
    RE: connection to socket unsuccessful: message timeout

    ping results to requested timeout

    I am connecting from our whse to store after connecting the whatsmyip changes to the static ip for the main store.  which is routed to the server computer.  This has been working for 3 yrs. The vpn log show the connection and changing the (whse)static ip to 192.168.1.xxx. So I don't believe this is a vpn router issue but I could be wrong. 

  • Aadeel S. Puri Profile Picture
    106 on at
    RE: connection to socket unsuccessful: message timeout

    Are you using windows default vpn server? If yes check subnet or vpn settings of vpn server.

  • Aadeel S. Puri Profile Picture
    106 on at
    RE: connection to socket unsuccessful: message timeout

    Can you able to ping HQ server local ip after connecting thru vpn?

  • tlbader4 Profile Picture
    7 on at
    RE: connection to socket unsuccessful: message timeout

    I can connect within the same network.  The router thru vpn is assigning ip addresses to the vpn connection but I still can't connect error.

  • Aadeel S. Puri Profile Picture
    106 on at
    RE: connection to socket unsuccessful: message timeout

    Hi tlbader4,

    Please check other computers on same network are able to connect to HQ? or just one with vpn user is facing error?

    Regards,

    Aadeel S. Puri

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 293,140 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,895 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans