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Microsoft Dynamics RMS (Archived)

Store Operations POS won't open, but Manager and Administrator will.

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Posted on by Microsoft Employee

We've been having problems getting a receipt printer to work, so I installed a new driver for the printer. Since I did that, I can get POS to open. It doesn't give an error message or anything, I just double click and get nothing. Manager and Administrator work fine, it's just POS that giving me trouble. Is it the driver that's causing some sort of issue, or what?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Store Operations POS won't open, but Manager and Administrator will.

    UPDATE: So several minutes after trying to open POS, I noticed that it had showed up on the task bar. I clicked on it and was able to enter my login information, but as soon as I did it locked up. I decided to leave it alone and several minutes later it had logged in and was working normally. Then I closed it to see if it would open normally, but it's doing the same thing.

    Anyone know what's going on and how to fix it?

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