Microsoft Dynamics 365 | Integration, Dataverse...

Error in Dual Write when changing the unit of measure in the item master data

(3) Share

Report

Posted on by CU20031148-0

Hello everyone,

When I try to change the unit of measure in the "Sell" tab of the item master data in Dynamics 365, I receive the following error message:

Categories:

Power Platform integration

I have the same question (0)

All responses (3)

Answers (0)

Suggested answer

Satyam Prakash 984 on at

Like (0)

Report

Hi CU20031148,

The error when changing the unit of measure in the "Sell" tab (`0x80043B16`) means the unit isn’t in the item’s unit schedule. To fix this, go to **Product Information Management > Setup > Units > Units** and confirm the unit’s class (e.g., "Weight"). Then, in **Released Products**, ensure the item’s unit schedule matches this class. If not, update the unit schedule or add the unit to the correct class via **Unit Conversions**.

Also, check for dual-write sync issues in **Data Management > Dual-write** if you’re using Dataverse.

Retry the change after fixing it. Let me know if you need more help!

Was this reply helpful? Yes No
Jonas "Jones" Melgaard 4,986 Most Valuable Professional on at

Like (0)

Report

Hi @CU20031148-0,

In what application are you updating the master data?

D365 F&O or D365 Sales. I assume it's D365 F&O.

Was this reply helpful? Yes No
CU20031148-0 8 on at

Like (0)

Report

Hi,

Thanks all.

Yes, it's D365 F&O.

@SatyamPrakash I confirmed the class, wrote the conversions, and on Dual-write, I reloaded the entity of the units and added the conversions, but the error persists.

Was this reply helpful? Yes No