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Microsoft Dynamics 365 | Integration, Dataverse...
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Dynamics 365 apps in Microsoft Teams not working

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Posted on 23 Aug 2022 03:04:27 by 25

Hi,

We have been using Dynamics 365 app connected to Microsoft Teams in desktop app but are now facing issue - the Dynamics 365 app screen shows loading but it will just went to all blank after a while for the My Dashboard tab. we can still see and change the settings, help and about tabs and its content.

Cannot access the environment of dynamics 365 apps via Teams desktop app but is working fine in Microsoft Teams browser.

Does anyone have the same experience? what are the workarounds?

D365_2D00_Teams_2D00_Issue.png_2D00_640x480.png

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on 30 Aug 2022 at 08:45:32
    RE: Dynamics 365 apps in Microsoft Teams not working

    Hi elisi,

    I'm glad to hear that and thanks for sharing the solution.

  • elisi Profile Picture
    elisi 25 on 30 Aug 2022 at 06:05:11
    RE: Dynamics 365 apps in Microsoft Teams not working

    Hi Steve,

    Thanks for replying.

    This has been resolved. I have raised a support ticket, It is an internal issue with Dynamics 365.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on 24 Aug 2022 at 02:15:01
    RE: Dynamics 365 apps in Microsoft Teams not working

    Hi elisi,

    I tested this on my side and get the same result with yours.

    Browser:

    pastedimage1661307153869v2.png

    Desktop:

    pastedimage1661307063482v1.png

    This could be a bug. You would better raise a ticket to feedback this:

    https://admin.powerplatform.microsoft.com/support

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