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It is possible track CRM Sent Emails in Outlook sent list? is any body tried this?
can you please me
Thanks
Kumar Das.
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Hi All
It is possible track CRM Sent Emails in Outlook sent list? is any body tried this?
can you please me
Thanks
Kumar Das.
*This post is locked for comments
Hey Thanks Scott
You can also track them as you are sending them (there is a track button on the compose window).
In addition, depending on your settings, outgoing messages in response to a CRM-tracked message may be automatically tracked.
Hi Kumar,
Yes - you can open your sent emails folder and track them there.
Hope this helps
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