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SO Templates Do not print Country On any SOP documents

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Posted on by Community Member Microsoft Employee

Hi,

In all documents generated by the SOP the Bill To and Ship To addresses do not seem to include all necessary fields that include information from the Customer Address Maintenance area, i.e., Address Line 3 and Country.

However, if I select the printing option to "Print Ship To Address with Lines" the address prints with the all correct customer information for the Ship To address. However, the Bill To is still missing the Line 3 and Country information.

Has someone here resolved this or is it a MS issue? Any help would be appreciated.

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Community Member Microsoft Employee on at

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RE: SO Templates Do not print Country On any SOP documents

Hi Leslie,

Thank you I just sent you an email.
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L Vail 65,271 on at

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RE: SO Templates Do not print Country On any SOP documents

You are right. The function they used to create those address lines has not provided the country variable. There are nine variables available and they have skipped several. Search for rw_selectaddrsline - or something like that. I've got the kb article on my office computer. Shoot me an email and i'll send it to you. After you get it, give me a call and we can go through how you can copy the calculated field instead of having to edit them individually. 972-814-8550.

Kind regards

Leslie,

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