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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Omni Channel Chat Widg...
Customer experience | Sales, Customer Insights,...
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Omni Channel Chat Widget Scrolling

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Posted on by Furqan Majeed

I have implemented  chat in Omni channel. I have a 5 question pre chat survey, since the prechat survey consists of 5 questions ,The  user need to scroll all the way up everytime to enter the very first question in Pre-chat survey. Is there any way to make it default that every time the chat starts, its always at the top question? 

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