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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Purchase Requisition W...
Microsoft Dynamics GP (Archived)

Purchase Requisition Workflow.

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Posted on by Arunsh 606

Dear all,

I have problem in sending emails in Purchase Requisition workflow in dynamics GP2015 R2.

I have setup the workflow and steps and assigned AD users for approval. I created a PR and when submitted no email was triggered to concerned users or when approved no email was sent. i tried all the way but couldn't figure out the problem. Anyone has any idea on how email approval works and how to setup those. I'm confused with it.

Awaiting your guidence.

Thanks,

Arun

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I have the same question (0)
  • Rob Bernhardt Profile Picture
    Rob Bernhardt on at

    Arun,

    Workflow can be configured to send email during various stages of the workflow process.  Have you configured it to send during these steps?

    Thanks

    Rob

  • Bill Campbell Profile Picture
    Bill Campbell 12 on at

    Arun, can you attach a shot of the screen of the workflow - I think it makes is easier to see the screen, then we can assist you with the resolution.

  • Arunsh Profile Picture
    Arunsh 606 on at

    Thanks guys for your valuable response.

    I have assigned tasks and and configured email to be sent at each tasks.Some how i made it work. Now i'm able to send emails. Now the situation is i'm sending task to be done that is Approve or Reject in email which will happens through web service.

    I have configured web service and econnect in server where my DB is placed. And user machine doesn't have any web service installed in their system. When user clicks the approve or reject URL in their email, browser opens and displays "This webpage is not available.". All users are in Active directory.System which has web service and DB is also in same AD.

    I'm not sure what i'm missing. What are the steps or rules i should have followed so that users from their system will be able to approve the Purchase Request.

    Your guidance is very much valuable to me.Awaiting for your response.

    This error comes both in server and in user machine.

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