Double Credit Charges on Invoice - 1 for item 1 for shipping line

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Posted on by NAV2BC02

We have a situation where the CC is being authorized for the item lines on the sales order upon release of the sales order then upon shipping, shipping is happening via Dynamic Ship and the shipment is creating a freight line so when that happens the SO is being reopened and the frieght line is being added automatically but then also authorized/charging/settling a second charge for the freight.

So to recap, the issue is the CC is being charged/settled twice for the same sales order when the freight line is being added upon posting the shipment via dynamic ship. The CC processer being used is Versapay.

Has anyone encountered this issue and how was it resolved?

Thanks,

Nshah002

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Dynamics 365 Business Central