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Cannot attach a document to a contact card

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I am trying to attach documents to a Contact Card in D365BC. I only have options to add Links and Notes, and nothing is hidden by way of personalization. Help and Learn suggest that if I hover over the number of attachments a window will open, but it does not. I am using MS Edge and the W11 App.
 
Any ideas?  TIA, Adam
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,148 Super User 2024 Season 2 on at
    Cannot attach a document to a contact card
    Hi, If it is not included in the standard features, you can consider customization. Hope the following can give you some hints.
     
    Thanks.
    ZHU
  • gdrenteria Profile Picture
    gdrenteria 12,546 Most Valuable Professional on at
    Cannot attach a document to a contact card
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    Valentin Castravet Profile Picture
    Valentin Castravet 24,961 Super User 2024 Season 2 on at
    Cannot attach a document to a contact card
    Unfortunately it looks like the contact card doesn't have the attachments factbox. I'm not sure why it was left out. It can be suggested as an idea here - Categories (dynamics.com)
     

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