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My segment is dynamic add contact.
So I need a customer journey run without expire date.
Each time contact add into segment, journey run.
With expire date, does it mean after this date, the journey will no longer run when contact add to segment?
Hi,
Unfortunately, the end date is a required field for a customer journey. If it is empty, the journey cannot even pass the error check.
If there are increasing contacts added into the segment after the customer journey expired, you can add a condition into the segment to exclude the contacts who have processed by the journey and create a new journey with the updated segment as the audience.
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Nya
OMG...That's too stupid.
Lots of segment, lots of journey!
Every segment needs to exclude many runned journey contact.
You can post your proposal in Ideas forum to let others vote for it, which may drive the issue to be resolved.
Whilst it is mandatory, you can set the Expiry date years into the future (e.g. 20+ years)
That is a workable but not make sense workaround.
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