As mentioned in the post subject we are out of database capacity and we have done a huge exercise to remove old and redundant quotes however there was no improvement in space availability!
We then followed a number of recommendations in the 'Freeing storage for Dataverse' and one item was to delete all audit logs from production/test/dev environments but again no improvement - what are we missing?
If I use the view audit log options I can see there is a huge amount still available:
out of database capacity - clearing out audit logs no improvement - why?
1. Data Was Deleted but Logs/Attachments Remain
Issue: Deleting records (e.g., quotes) doesn’t always remove related:
File attachments (stored in Azure Blob Storage, not database).
Notes (annotations) linked to deleted records.
System job history (async operations).
Solution:
Delete attachments manually: Use a bulk deletion tool or PowerShell.
Clear async operation logs:
Go to Settings > System Jobs and clean up completed jobs.
2. Recycle Bin Retention
Issue: Deleted records go to the Recycle Bin and still consume space.
Solution:
Empty the Recycle Bin:
Go to Settings > Data Management > Recycle Bin and permanently delete records.
Was this reply helpful?YesNo
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.