You’re offline. This is a read only version of the page.
Announcements
Hi All
Is it possible to have CSR 360 degree view of customer using Dynamics AX2012
So the use case will be :
Use Cases :
As CSR
I should be able to have overview of Customer Summary from this 360 degree view .
I should be able to predict and diagnose the customer issue .
I should be able to recommend the products services relevant to the customer
As my temporary analysis, it seems possible but I still not sure
Need feedback from all of you
*This post is locked for comments
I have the same question (0)
Share
Report
All responses (
Answers (
3
