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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to change base URL...
Microsoft Dynamics CRM (Archived)

How to change base URL of Dynamics 365 Add-on Portal

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Posted on by Kenji Motomatsu 140

Hi,

In Sandbox environment, we have been testing the capability of Dynamics 365, and we've also provisioned the Dynamics 365 Add-on Portal. But not knowing that this Add-on Portal must be shared between Sandbox and Production instances of Dynamics 365, the Base URL of the Add-on Portal has been set to a URL that we do not want to use for Production use. Is there a way to rename the Base URL of the Add-on Portal? For example can we "uninstall" the Add-on Portal, and re-install using a new Base URL?

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  • Suggested answer
    CRMJetty Profile Picture
    CRMJetty 3,508 on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    Hello Kenji Motomatsu,

    pls refer this article,

    https://www.crmjetty.com/blog/how-to-change-base-url-of-portal/

  • Suggested answer
    CRMJetty Profile Picture
    CRMJetty 3,508 on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    Hello,

    I hopes it Helps you.Look At.

    www.crmjetty.com/.../

    www.crmjetty.com/dynamicscrm-wordpress-customer-portal.htm

  • Suggested answer
    CRMJetty Profile Picture
    CRMJetty 3,508 on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    Hello,

    I hopes it Helps you.Look At.

    www.crmjetty.com/.../

    www.crmjetty.com/dynamicscrm-wordpress-customer-portal.htm

  • Suggested answer
    Summer Garg Profile Picture
    Summer Garg 585 on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    Hi Kenji,

    I tried to change the URL, it has been successfully changed.

    want to bind the custom domain with your portal then check below link :

    crmhub.blogspot.com/.../how-to-set-up-custom-domain-of-d365-portal.html

  • Suggested answer
    Dmytro Rutkovskyi Profile Picture
    Dmytro Rutkovskyi 1,835 on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    It should be applied nearly immediately (though I'd give 10-15 minutes for updating *.microsoftcrmportals.com DNS records)

    BTW, right now Microsoft presents new option in Dynamics Admin Console for the Portal actions to "Reset the Portal". After that you can provision the portal once again with completely new configurations including domain name.

    If you need preserve some condiguration and portal data you can use "Portal Record Mover" plugin for XRMToolbox tool.

  • GenuineRex Profile Picture
    GenuineRex 15 on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    Are there additional steps required after the website URL subdomain is changed?  

    If I change my website domain to test12-332.microsoftcrmportals.com will I need to publish or deploy anything or does this take affect immediately?

  • Suggested answer
    Panoone Profile Picture
    Panoone 45 on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    The base portal URL can now be changed from the portal administration UI. It appears as a tile one the Portal Actions screen

  • Kenji Motomatsu Profile Picture
    Kenji Motomatsu 140 on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    Arpit,

    Thank you for your feedback. let me try reaching out to Microsoft.

  • Emre GULCAN Profile Picture
    Emre GULCAN 2,379 on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    Hi,

    Maybe my mistake, I might remember wrong. As I told because of my login account removed I can't check this issue on project.

  • Verified answer
    Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: How to change base URL of Dynamics 365 Add-on Portal

    As per my knowledge it is not possible. We can change the CRM Instance URL to which portal is associated but we can't change the portal url once its provisioned.

    I recently had a talk with Microsoft for.the same.

    Can check below post also:

    community.dynamics.com/.../271101

    Cheers

    Arpit

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