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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Personalize an email t...
Customer experience | Sales, Customer Insights,...
Answered

Personalize an email to come from the "owner"

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Posted on by Malamus 15

Hi

How do I Personalize the from part in an email

I'm looking to sign off an Email in 365 with a variable so it would come from...

Sales area, owner and include the owners email...

pastedimage1646217302778v1.jpeg

Can you tell me the expression I would need to enter to make this happen

Thank you

 

I have the same question (0)
  • Nya Profile Picture
    Nya 29,060 on at

    Hi,

    Would you please specify which entity these fields come from?

  • Suggested answer
    Vinayd-MSFT Profile Picture
    Vinayd-MSFT Microsoft Employee on at

    You should be able to use [tag:IF] statements in the Form field as long as it always results in a valid email address. See docs.microsoft.com/.../dynamic-email-content

    ([tag:IF] is covered in Advanced dynamic content section on that page)

  • Suggested answer
    CU07021359-0 Profile Picture
    CU07021359-0 707 Most Valuable Professional on at

    Hello Malamus,

    You can use {{contact.contact_systemuser_owninguser.fullname}} on the from part of the email.

    pastedimage1650930314207v1.png

     

     

    Regards,

    Jimmy Passeti

     

    Please mark as Verified if this answered your question!

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