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Microsoft Dynamics GP (Archived)

Looking for help with SBF v.9.

Posted on by 140

I have a Windows 7 computer and it will not install. It appears that Windows 7 is not compatible with SBF. Is there anything I can do to get it to work. It doesn't look like there is even a forum for SBF. Any help would be greatly appreciated.

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  • Colwood Profile Picture
    Colwood 140 on at
    Re: Looking for help with SBF v.9.

    We looked into it as well as other options....a lot of hardware would have to be upgraded. The biggest hurdle is that the main decision maker still uses Quicken 99 for the checkbook...that's my cross to bear.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Looking for help with SBF v.9.

    You probably don't want to hear this but the transition to GP is relatively painless.  Simply stated, MSFT no longer supports SBF.  A few 'gotchas' in the transition but nothing insurmountable.

  • Colwood Profile Picture
    Colwood 140 on at
    Re: Looking for help with SBF v.9.

    I forgot to mention that MS totally removed MacAfee, so it is not even in the equation. Didn't work with it and didn't work without it.

    MS said that they would recommend FREE network monitoring software but they haven't come through on that. Does anyone have any suggestions?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: Looking for help with SBF v.9.

    Is it possible that MacAfee needed a reboot even though it did not say so. So by turning it off and back on that was enough to reset it?

  • Colwood Profile Picture
    Colwood 140 on at
    Re: Looking for help with SBF v.9.

    Recap / Update / Solution??

    XP Mode was needed to run MS Small Business Financial on a Windows 7 client.

    XP was able to see server files with firewall down.

    Firewall was put back up and the client was given access through the firewall.

    Windows 7 mode and XP mode could not see the server.

    Firewall was taken down.

    Server files could not bee seen now even with firewall down.

    MS was contacted and spent the entire day on the phone and researching the problem. They did feel that it was caused by the firewall (McAfee) even though it was disabled.

    They were unable to come up with a solution by Friday afternoon and said they would call back on Monday morning.

    I booted up my system first thing Monday morning and the Windows 7 computer was able to see the network and all the files in both Windows 7 and XP mode. MS Small Business Financials was running perfectly under XP mode. No changes were made to the system since Friday afternoon.

    MS called, I explained the situation...they offered no explanation but said that if I should be unable to see the network again that I should email them and they will get back to me withing an hour.

    I wish had something more valuable to offer in terms of a solution.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: Looking for help with SBF v.9.

    Since you are engaging Microsoft directly it would be best for them to find the resolution. Please update this case when the cause is found so we can file it away for future reference.

  • Colwood Profile Picture
    Colwood 140 on at
    Re: Looking for help with SBF v.9.

    I've been on the phone all day with Microsoft. They took control of both computers, changed just about everything and still can't get it to work. They said that they will have to call me back on Monday after researching it further.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: Looking for help with SBF v.9.

    Make sure the default port for sql of 1433 is open.

  • Colwood Profile Picture
    Colwood 140 on at
    Re: Looking for help with SBF v.9.

    I was able to get it to run under XP mode. I had to remove the firewall and tinker with the XP mode settings, but finally got it going. Unfortunately, I put the firewall back up an allowed permission for the new Win 7computer to go through the firewall -- then it all stopped working. I took the firewall back down to at least get it working again, however now I can't see the XP computer through Win 7 or XP mode...very frustrating. I know that this problem is not the scope of this forum and I appreciate all the help and suggestions.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: Looking for help with SBF v.9.

    Are you using the 32 bit ODBC administrator?

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