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SLAItems per SLA Recommendation

Posted on by 5

I can see in some documentation that at one point it was recommended to have no more than 15 SLAItems per SLA due to performance constraints. Is this still a concern/limit after moving to the Unified Interface?

  • Suggested answer
    Qingqing Xin Profile Picture
    Qingqing Xin on at
    RE: SLAItems per SLA Recommendation

    Hi MyOldBones,

    There is no limit on the number of SLAitems per SLA, and I recommend not creating too much that will affect performance.

    Regards,

    Qingqing Xin

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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