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Microsoft Dynamics AX (Archived)

Unable to install Retail Async Client

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Posted on by 375

Hi Guys,

I am installing retail components for Ax2012 R3 in a standalone machine,

I have installed the below components

During ASYNC client installation stuck in the below error

Unable to connect to the Async Server

Someone please advise what is the reason for the above error.

Regards,

Kathiravan T

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I have the same question (0)
  • Community Member Profile Picture
    on at

    My solution is Restart server again.

    Note : If you change pass or something in channel database ,you should syn metadata (Path : Param: Retail Scheduler Parameters)

  • Suggested answer
    sumit0417 Profile Picture
    2,890 on at

    Check if you can browse the Async Server URL.

    Enable the directory browsing for the website and the application for AsynServerWebsite and AsyncServer.

    Define the channel database in AX client and run the Sync metadata from the scheduler parameter.

    Also setup the Async server configuration utility.

    Now proceed with the setup of Async client.

    You may follow the blog to get some understanding in the issue.

    sumitnarayanpotbhare.wordpress.com/.../troubleshooting-commerce-data-exchange-async-server-async-client-in-dynamics-ax-for-retail-r3

  • Community Member Profile Picture
    on at

    Restart the system...

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