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As a super user (admin), how do I clear out the Web Service Access Key for all users?

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Posted on by Teresa Babel 24

We have ensured nothing in our system and connected apps are using the web service access keys, but we are still getting the warning this service is no longer available. I now understand it's because we have some user cards where this field was filled in. I am the system admin, but not a developer. How can I clear this field for all users? I really do not want to ask my users to go into their own user card and delete this, and at the same time there is no way I can go to every user and do this for them. I tried leveraging a config package to see if I could at least get a list of the users I need to target, but this field is not available there. I am open to any and all suggestions on how to clear this out. Thank you in advance!

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  • Teresa Babel Profile Picture
    Teresa Babel 24 on at
    RE: As a super user (admin), how do I clear out the Web Service Access Key for all users?

    Thank you, that's good to know! I did find on the user card a way to clear this so I created a video and sent it to some key users to try it out.

    On the User Card, select Actions > Authentication > Clear Web Service Access Key.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 69,657 Super User 2024 Season 2 on at
    RE: As a super user (admin), how do I clear out the Web Service Access Key for all users?

    Hi, This is really annoying, but, just wait until Microsoft turns off Basic authentication, this field should be hidden.

    More details: https://yzhums.com/30177/

    Hope this helps.

    Thanks.

    ZHU

  • Teresa Babel Profile Picture
    Teresa Babel 24 on at
    RE: As a super user (admin), how do I clear out the Web Service Access Key for all users?

    Thank you, I was very much hoping that was not going to be the answer, but had a feeling it would be. Very disappointed how Microsoft designed this.

    Thank you so much!

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,744 Moderator on at
    RE: As a super user (admin), how do I clear out the Web Service Access Key for all users?

    The easiest way is to ask your developer to write a little app that does this for you.

    I do not think you can do it automatically any other way.

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