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Microsoft Dynamics CRM (Archived)

Limit viewable records of external user in portal

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Posted on by 760

Hi,

I want the external user to be able to view only his record inside the crm. for example the external user is one of the leads , I want him to see only his details as leads and his opportunity in the portal

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  • Suggested answer
    Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,203 on at
    RE: Limit viewable records of external user in portal

    Hi jane,

    You can achieve this by creating Entity Permission on Lead and Opportunity, and also you on the Entity List view of Opportunity and Lead you need to set the filter like below,

    oppview.PNG

    Best Regards,

    Shahbaaz

  • Suggested answer
    Dmytro Rutkovskyi Profile Picture
    Dmytro Rutkovskyi 1,835 on at
    RE: Limit viewable records of external user in portal

    Hi Jane,

    It can be quite easily achievable with entity permission configuration and entity list configurations to include entity permissions. OOB on the Portal Cases and connected entities working such ways.

    You can start with this article:

    Add record-based security by using entity permissions for portals

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