I am trying to find a place where Conversation Intelligence data, from call summary is stored. In my organisation we have enabled it with the out of the box features. We have set up a few keywords and competitors that customers may mention while on a call. I am trying to build a report that draws this data in, example how many times a competitor was mentioned or how many times a key word was mentioned, what were those keywords etc. Does anyone know where this data is stored, is there perhaps a table for this?
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