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Microsoft Dynamics CRM (Archived)

Merging two different relationship type

Posted on by 5,005

1738.pic.PNG 

is it possible to merge two different relationship type [prospect and customer]..where prospect remain and customer relationship type go away

4442.pic2.PNG as it is showing one or more records cannot be merged why?

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  • Verified answer
    Jagannath Profile Picture
    Jagannath 545 on at
    RE: Merging two different relationship type

    Yes can merge it...

  • sandeepc Profile Picture
    sandeepc 5,005 on at
    RE: Merging two different relationship type

    ok, but i have to ask that if i have 2 different relationship type[prospect, customer] can i merge?

  • Verified answer
    Jagannath Profile Picture
    Jagannath 545 on at
    RE: Merging two different relationship type

    From the message , It is understood that : may be one of the record is deactivated or both the record are deactivated.

    So you can't merge.Once activate the record and try it once.

    Thanks,

    Jagannath

  • sandeepc Profile Picture
    sandeepc 5,005 on at
    RE: Merging two different relationship type

    any suggestions

    will be marked as verified

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