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Answered

Unable to access solutions within D365 trial

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Posted on by 16

A few days ago I set up D365 trial and was able to access all the apps. 

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I added a couple of solutions and published them (#D365ForHousing)

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copied the URL - https://d3654ha.crm11.dynamics.com/ so I was ready to open up the trial to carry on my build. (I currently build free solutions for Housing Associations and the public sector in the UK - www.deliveringcrm.net)

A day later I tried to go back into the instance I set up  

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But get this error

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When I go to Settings and then select all legacy settings 

 pastedimage1599505744254v6.png

I just get taken to the mobile offline area of settings and unable to access previous solutions when I go to the settings area 

Has anyone got any ideas how to resolve this. Its happened to me a couple of times now and I'm losing hours worth of work

Thanks

Chris

 

  • Suggested answer
    Redsfan1979 Profile Picture
    Redsfan1979 16 on at
    RE: Unable to access solutions within D365 trial

    Brilliant, this worked. Thanks for taking the time to reply Leo. 

  • Verified answer
    LeoAlt Profile Picture
    LeoAlt 16,331 on at
    RE: Unable to access solutions within D365 trial

    Hi Partner,

    The error message suggested that something is wrong with your sitemap. Did you customise it before?

    Please try to go to this url directly [your organization]/tools/systemcustomization/systemcustomization.aspx# and check your site map.

    If you have any other back up for your site map solution, you could restore the site map and try again.

    There's a similar resolved issue for your reference.

    community.dynamics.com/.../if-you-are-the-administrator-you-can-go-to-the-solutions-page-and-import-a-different-solution

    Regards,

    Leo

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