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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Importing Products
Microsoft Dynamics CRM (Archived)

Importing Products

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Posted on by Aigerim Taizhanova 105

Hello!

We have a trouble with importing products.

We make export, then make some changes in ther and make import again... What if I delete any product, what should I do to make this item unactive in CRM?

Thank you!

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  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    Hi,

    Rather than delete the row from your exported spreadsheet, export the Status and Status Reason columns as well. If you need to make a product Inactive, you can set both these columns to 'Inactive' on your export and then re-import.

    hth

  • Aigerim Taizhanova Profile Picture
    Aigerim Taizhanova 105 on at

    Thank you for quick reply!

    But when I export the columns Status and Status Reason - there is a message that I won't be able to Re-Import this file "Invalid column headers"

  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    Are you using CRM 4? Exporting Status Columns fro re-import is not supported in CRM4.

    As a work around, you could create a custom attribute flag on your product called 'Deactivate' that you export and re-import. Then register a workflow that automatically runs when this flag changes, then Change the status to deactivated in the workflow if the flag is set to 'Yes'.

    hth

  • Aigerim Taizhanova Profile Picture
    Aigerim Taizhanova 105 on at

    We use CRM 2011

  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    What rollup are you on - I've done this in the past with UR12 (I think) with no problem.

  • Verified answer
    Aigerim Taizhanova Profile Picture
    Aigerim Taizhanova 105 on at

    It works!!! Thank you!

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