Hi everyone,
I have been facing a persistent issue in Dynamics 365 F&O and have not yet identified the root cause. I would greatly appreciate any suggestions or solutions you might have. Here are the details:
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I created a Purchase Order (PO) from a planned purchase order generated through MRP, linked to an SO BOM. The PO was approved and confirmed.
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Upon receiving the material and attempting to create a product receipt for the PO, I encountered the following error: "Purchase order (xxx), Item: (xxx), Configuration= (xxx), Cannot receive the quantity (xxx) because inventory transactions with status ordered, arrived or registered are insufficient."
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When I checked the PO order lines under the General tab, I noticed that the delivery remainder quantity is present, but the ordered quantity has automatically become zero or blank for a few lines that show this error, thus preventing the product receipt.
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This issue only occurs when the PO is in review, approved, or confirmed status. However, when the PO is reverted to draft status, the ordered quantity is available and matches the delivery remainder. This behavior is quite unusual.
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Additionally, the registration screen does not open for these lines when I attempt to register them.
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Also If I add the same items in the next lines manually to this PO created from the planned order, the same issue is happening. Moreover, even if we amend the planned order Qty, It is showing the original quantity only in the 'ordered Quantity' field after submitting in the workflow.
Has anyone else encountered this issue, or does anyone have insights into the root cause and how to resolve it?
As a workaround, I have been deleting the lines with this issue and adding new planned order lines to the PO (new requirements generated for the same need in MRP). When I explore the details of these new planned orders, only the Lot ID is different.
Thanks in advance for your help!
