RE: SmartList trigger registration error after upgrading GP to 18.2.1100
If you have any third party products or customizations, especially SmartList Builder, we would want to rule those out.
The best way to do so is the following:
- On one of the machines with Dynamics GP seeing this error, have all users log out of the GP application.
2. On this same machine, re-name the entire GP directory, from an example of C:\Program Files(x86)\Microsoft Dynamics\GP\ to C:\Program Files(x86)\Microsoft Dynamics\GP_OLD\
3. In Control Panel > Programs > Programs and Features, right-click on the 'Microsoft Dynamics GP' instance and click 'Change'. In the options window that opens, run the Repair process. The Repair process will re-create the entire GP directory renamed, i.e. C:\Program Files(x86)\Microsoft Dynamics\GP\, without any third-party products or customizations.
4. Log into Dynamics GP using this 'new' GP directory and see if we can re-create these SmartList trigger errors.
--If the error doesn't show, we would want to add back any third party products/customizations, one by one, testing after each one is added, to see if the error returns, which would be indicative of what is causing the error.
Please let us know if you have any questions.
Thanks
--If the error doesn't show, then we'd want to add back the modified forms and reports dictionary files first, testing after those to see if the error returns.
--Then, add back any third party products or customizations, one-by-one, testing after each one, to see if the error comes back when posting a payables transaction.
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