Microsoft Dynamics AX (Archived)

AX Attachments - no program associated

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Posted on by Javirrubio

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Hi,

I've found a weird behaviour in AX.

Imagine I attach a .jpg document to a record in AX when my default program to open .jpg's is set to "Paint".

I can see the document in the attachment form when I tick the "open" option but when I click "open" I keep getting an error saying that there's no program associated with this document extension. If I do directly to the file and double click on it opens with Paint without any issues.

If I change the association to another program such as "Windows Photo viewer" it works fine and I can open the file within AX.

Is there any problem / conflict between AX and Paint?

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Denis Macchinetti 16,444 on at

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Hi Javier

Firstly, check if the file type ( both Jpg and Jpeg) is listed on File Types grid.

Organization administration > Setup > Document management > Document management parameters, File Type Tab.

More info at technet.microsoft.com/.../dn636897.aspx

Finally, try to set again the Windows File Associations with Paint or another program.

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Javirrubio 965 on at

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Hi Dennis, Thank you for your answer. But yes, the file type exists in the Document Management Parameter and the file is associated with "Paint". If I change this association to any other program works fine but not with Paint

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Community Member on at

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Did anyone ever come up with a fix for this ? Is the default Photo viewer in AX , Windows PhotoViewer ? I am getting the same error and the default file type is associated with Jpegs and JPG is paint .

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Community Member on at

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I'm getting the same Error as well. Anything new on this issue?

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Jay Barot 1,502 on at

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Hi All,

Please check the setup as per below setup whether it is same in your system or different. Because i am able to open image type jpeg or jpg in my system with this setup. And by default image is opened in Windows Photo Viewer. I am using AX 2012 CU7.

Please let us know with this setup it is working or not.

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