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Onsite Crm 2016/365 causing high CPU on Client machines

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Posted on by Community Member Microsoft Employee

When accessing CRM through Internet Explorer, or Via the Outlook Plug in, the client machines are experiencing very high CPU utilization. This is causing major issues to the point where they have to reboot their machines.

The server is not having any of these issues, and appears to be working fine with no issues.

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a33ik 84,323 Most Valuable Professional on at

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RE: Onsite Crm 2016/365 causing high CPU on Client machines

Then I would suggest to get in touch with Microsoft and open a support ticket.
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RE: Onsite Crm 2016/365 causing high CPU on Client machines

yes, and I've disabled that on my machine, and still having the same issue. its really weird, as i was hoping that the 2.2 roll-up would help in resolving the issue, but it didn't. Dang...
a33ik 84,323 Most Valuable Professional on at

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RE: Onsite Crm 2016/365 causing high CPU on Client machines

Do you have any antivirus installed on Client Machines?
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RE: Onsite Crm 2016/365 causing high CPU on Client machines

yes, and it does the same on chrome and firefox.
a33ik 84,323 Most Valuable Professional on at

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RE: Onsite Crm 2016/365 causing high CPU on Client machines

Hello,

Have you tried other browser?