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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Dynamics Sales Integra...
Small and medium business | Business Central, N...
Answered

Dynamics Sales Integration - Automatic account creation

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Posted on by obaech 30

Hello,

We are currently using the standard integration of Dynamics 365 sales with business central. (This works fine)

When accounts are created in D365 sales, they need to be manually created in Business Central.

We have removed the "Sync only coupled records" on the Customer table in the integration Table mapping.

However when we create an account the customer is not created automatically and needs manual intervention.

Does someone know why this is not working?

Best regards,

Omar

Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Vaishnavi J Profile Picture
    Vaishnavi J 3,096 on at

    Hi,

    when the record is created in D365 Sales it does not create record instantly in Business central

    There is job queue which is run in background.   By default the job queue runs every 30 mins

    But you can reduce it. Refer the below link for more information.

    docs.microsoft.com/.../admin-scheduled-synchronization-using-the-synchronization-job-queue-entries

    If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much

  • Verified answer
    Tabrez Ajaz Profile Picture
    Tabrez Ajaz 789 on at

    Hi obaech,

    Refer below image: Image Source
    By default, the record created in Dynamics 365 for Sales not synchronize in Dynamics 365 Business Central instantly. 

    pastedimage1656967819809v1.png

    You can either set the Job Queue to to run earlier than 30 minutes, or you can write code on any other trigger based on the requirement to run it manually using code 

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