Skip to main content

Notifications

Announcements

No record found.

Business Central forum
Answered

Dynamics Sales Integration - Automatic account creation

Posted on by 30

Hello,

We are currently using the standard integration of Dynamics 365 sales with business central. (This works fine)

When accounts are created in D365 sales, they need to be manually created in Business Central.

We have removed the "Sync only coupled records" on the Customer table in the integration Table mapping.

However when we create an account the customer is not created automatically and needs manual intervention.

Does someone know why this is not working?

Best regards,

Omar

Categories:
  • Verified answer
    Tabrez Ajaz Profile Picture
    Tabrez Ajaz 785 on at
    RE: Dynamics Sales Integration - Automatic account creation

    Hi obaech,

    Refer below image: Image Source
    By default, the record created in Dynamics 365 for Sales not synchronize in Dynamics 365 Business Central instantly. 

    pastedimage1656967819809v1.png

    You can either set the Job Queue to to run earlier than 30 minutes, or you can write code on any other trigger based on the requirement to run it manually using code 

  • Suggested answer
    Vaishnavi J Profile Picture
    Vaishnavi J 3,056 on at
    RE: Dynamics Sales Integration - Automatic account creation

    Hi,

    when the record is created in D365 Sales it does not create record instantly in Business central

    There is job queue which is run in background.   By default the job queue runs every 30 mins

    But you can reduce it. Refer the below link for more information.

    docs.microsoft.com/.../admin-scheduled-synchronization-using-the-synchronization-job-queue-entries

    If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,537 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,520 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans