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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Correction Credit Memos
Small and medium business | Business Central, N...
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Correction Credit Memos

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Posted on by Navision-ClockStone 15

I was wondering if someone else feels the below BC behavior as.... not as smart as it could be...:

You can setup BC to post sales invoices to revenue account #1 where as credit memos are posted to account #2.
And although I would not have two accounts for myself, I have clients that do.

The Correction flag in document headers and gen. journal lines controls that wrong entries appear negative on the one or other side of accounts (debit/credit).
That is something still a lot of clients are requesting. 

Now, what BC misses out on is that a corrective credit memo (with the correction flag set) should of course post to the identical account
where the sales invoice was posted to (and not the credit memo sales revenue account as of the general posting setup).

BC posts to the credit memo account specified only (if you have set the correction flag or not). That is not actually not correct and needs... ;o) correction!

Does someone agree?

  • Dallefeld Profile Picture
    Dallefeld 173 User Group Leader on at
    RE: Correction Credit Memos

    Actually you could do the General Posting Setup to use a Gen Prod Posting Group of Correction rather than a Gen Bus Posting Group and accomplish the same thing.

  • corwiley Profile Picture
    corwiley 35 on at
    RE: Correction Credit Memos
    [quote user="Dallefeld"]

    I do not agree but I see your point. The purpose of the Posted Sales Invoice Correction and Cancel features was quick ways to do manual entry to reverse a posted document, NOT to change the general ledger accounts used.

    I have a client that feels as you do and we simply add a General Posting Setup with the Gen Bus Posting Group of Correction and pointed its credit memo account to the sales account. Client uses Create Corrective Credit Memo and manually edits the lines using the Correction GBPG to accomplish their task.

    I think you have a good case for submitting an idea to the Microsoft team.

    [/quote]

    This is the correct way to do this and the route we are taking but I'm not finding a way to manually edit the General Bus Posting Group on a Credit Memo. I can change the Gen Prod Posting Group on the line items but this isn't what you recommended. Can you clarify?

  • Amit_Sharma Profile Picture
    Amit_Sharma 2,545 on at
    RE: Correction Credit Memos

    Welcome,

    I will create this scenario and update the solution.

    Regards

    Amit Sharma

    www.erpconsultors.com

  • Navision-ClockStone Profile Picture
    Navision-ClockStone 15 on at
    RE: Correction Credit Memos

    Thx Amit, but the features are known. The issues persists.

  • Navision-ClockStone Profile Picture
    Navision-ClockStone 15 on at
    RE: Correction Credit Memos

    experience.dynamics.com/.../

    Please vote!

  • Amit_Sharma Profile Picture
    Amit_Sharma 2,545 on at
    RE: Correction Credit Memos

    Hi,

    Adding info-:

    https://erpconsultors.com/correct-or-cancel-a-posted-sales-invoice-in-d365/

    Regards

    Amit Sharma

    www.erpconsultors.com

    Press Yes if info is useful

  • Navision-ClockStone Profile Picture
    Navision-ClockStone 15 on at
    RE: Correction Credit Memos

    That's a good work-around. Thx! Nevertheless the correction field is meant for accounting transparency swapping the credit amount with a negative sign on the debit account and vice versa. This makes just not sense, if the revenue account is different. I am happy to submit this as an idea, although I still consider this a fuzziness.

  • Dallefeld Profile Picture
    Dallefeld 173 User Group Leader on at
    RE: Correction Credit Memos

    I do not agree but I see your point. The purpose of the Posted Sales Invoice Correction and Cancel features was quick ways to do manual entry to reverse a posted document, NOT to change the general ledger accounts used.

    I have a client that feels as you do and we simply add a General Posting Setup with the Gen Bus Posting Group of Correction and pointed its credit memo account to the sales account. Client uses Create Corrective Credit Memo and manually edits the lines using the Correction GBPG to accomplish their task.

    I think you have a good case for submitting an idea to the Microsoft team.

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