I got this trying to Download GP 2015, and a similar message for 2018. I tried reaching website support, and there was no response.
In order to resolve this issue as quickly as possible, please contact support and reference error ID: a100ca93-bc2c-4ff2-acad-9c792ec8d47e.
*This post is locked for comments
If you haven't already, I'd recommend looking at the following:
mbs.microsoft.com/.../fileexchangeissue
Otherwise you can try different browsers and/or different machines.
Worst case scenario, create a support case and we can get you the files you need, uploaded through an FTP site in the support case. We don't normally charge/decrement a support case if no other technical support is needed other than you need the files.
Thanks
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (