Hello,
I have data being posted into the system through API. And when it comes in with a certain field I want data automation to kick in and add data to certain fields automatically without any user interaction.
I have business rules in place for the entity, but it seams that it's only firing when someone interacts with the record. (I.E., When the record is open, then the data shows up, but if not it doesn't.)
The business rule is setup if value = x, then update record with = y
I'm in the process of recreating the rules as process flows that run in the background, with the same criteria. If entity value = x, then update record with = y.
Please advise,
Am I missing a step or is it a different feature in the system.
Scenario - Data is posted in through API, and needing to update records based off matched values in fields.