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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Can emails tracked fro...
Microsoft Dynamics 365 | Integration, Dataverse...
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Can emails tracked from outlook be set to open when tracked to dynamics 365?

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Posted on by gkatsaros 45

When I set regarding on an email in outlook and check the activity in dynamics 365 the email is closed. Is it possible to have this come in as open?

  • Suggested answer
    LuHao Profile Picture
    LuHao 40,878 on at
    RE: Can emails tracked from outlook be set to open when tracked to dynamics 365?

    Hi gkatsaros,

    We can achieve it through workflow.

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