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Event Portal Not Reflecting Latest Changes

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Posted on by Microsoft Employee

I have made several changes within my Event in Dynamics for Marketing. When I refresh the portal these changes are not being reflected. Changes include update to a sponsor image and the removal of a speaker. For the speaker I first tried removing the speaker engagement. When that didn't work I deleted the speaker record itself. The speaker is still displaying on the page. I also tried taking the event from a Published state back to Draft and then to Publish again. I've done an "empty cache and hard reload" multiple times. I was able to successfully add Session summaries and have them display as expected.

  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at
    RE: Event Portal Not Reflecting Latest Changes

    Hi Jessica,

    Our Events PM reviewed this issue and unfortunately, this isn't an issue we've seen with other Event portals so we would ask that you open a support case in order to address this issue.

    Thanks,

    Megan

    Please mark this as Verified if this answers your question!

  • megcda Profile Picture
    megcda 2,192 on at
    RE: Event Portal Not Reflecting Latest Changes

    What version of Marketing are you running Jessica?

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