GP 2015 Partial or Fully Applied Transaction on Hold in AP

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Hi,

I am using GP 2015. While processing a manual payment on an invoice I fully applied a payment to an invoice. I wasnt able to process the manual payment batch which I then deleted and therefore did not post the transaction. Now when I want to process a manual payment for this invoice I am unable to do so as GP gives me an error saying this transaction is on hold and is partially applied. The invoice still shows up on the aging report. When I try to void this invoice(voucher payment) I am unable to do so because it keeps giving me the error that the transaction is on hold or is partially applied. I cant process a check for it as the invoice doesn't show up in the payable transaction window to be paid because its on hold or partially applied. Yet it shows up on the aging report. I tried the solution in one of the google searches but the example is for a partially applied invoice and in my case this invoice was fully applied but never processed. My question is how do I void this invoice/voucher? How can I take this invoice off the hold? Has anyone experienced this before? Does anyone have a solution to this? Any help would be greatly appreciated?

Thanks,

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Mick Egan 3,561 on at

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RE: GP 2015 Partial or Fully Applied Transaction on Hold in AP

The most likely cause here will be the PM20000 Table Column CURTRXNAM (Current Trx AMount) will have a value less than the DOCAMNT (Document Amount.

Verify this in the Payables Transaction Smartlist.

Under Transactions >> Purchasing "Holds", check the document is not on Hold, if it then you can bypass the next steps.

If you try to run Check Links on the Payables Transaction Logical Files this will move the record to History if the Current Trx Amount = 0 and won't be able to access from the Void History, so be careful not to run this unless a last step.

You will need to update the CURTRXNAM Value for that transaction in the backend to the same value as the Document Amount.

Mick

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Peter Muchira 1,912 on at

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RE: GP 2015 Partial or Fully Applied Transaction on Hold in AP

Hello,

Have you tried to change the hold status of the Invoice :

Transactions >> Purchasing > Holds

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nadiaali30 5 on at

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RE: GP 2015 Partial or Fully Applied Transaction on Hold in AP

How do you updated the CURTRXNAM Value in the backend? I am having same issue as above I am unable to do so as GP gives me an error saying this transaction is on hold and is partially applied. I already check and my document is not on hold.

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