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A purchase order has two reciepts posted against it and no invoices. The line item for the first receipt is showing up as closed so we can't post an invoice to it. This line item should NOT be closed and we have no idea why it would show up that way, but we need to enter an invoice against it and get our vendor paid!
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I would guess, like others suggested, that someone accidentially closed the line item. To pay the vendor, enter a voucher in payables and select it for payment. The process of tieing the invoice to the receipt item allows you to keep Received - Not Invoiced correct. When the endire PO is invoiced properly, close the PO by changing the PO status to closed and that will remove it from the Received-Not Invoiced reports.
Another thought....did someone return goods on this PO? What version of GP are you running.?
If you need to get a check out before entering the invoice, use the Edit Checks window to process a check and leave it unapplied. When you figure out what's going on and are able to enter the invoice, apply the payment to the invoice.
If you go to Edit PO's what do you see for QTY Order, QTY Shipped and QTY Invoice? Did someone force this line closed? Is QTY Invoiced zero?
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André Arnaud de Cal...
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Martin Dráb
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nmaenpaa
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